What is CRP Certification?

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CRP Certification allows healthcare providers and organizations that have used the CRP approach to have a neutral group of patient advocates and patient safety experts review the response to a particular case and determine whether the patient’s needs have been met, that any individual or system-level inadequacies have been addressed, and learning has occurred. The information provided in this application, combined with the review panel’s deliberations, will be summarized in a CRP Certification Report provided back to the applicant.  Applicants can then choose to include this Certification Report in any reports they submit to regulators such as the Washington Medical Quality Assurance Commission (MQAC).  Complete answers and thorough explanations are critical for the review committee to certify whether the key elements of the CRP were successful utilized.  Furthermore, if an applicant submits a CRP Certification Report to regulators, sufficient evidence that the patient’s needs were met and that any safety gaps have been closed will be essential in reassuring the regulators that the case can be closed as satisfactorily resolved without conducting an additional investigation.

 

Who manages the CRP Certification Program?    

CRP Certification is a program of the Washington Patient Safety Coalition (WPSC), a program of the Foundation for Health Care Quality in Seattle, Washington. The Foundation is a nonprofit organization dedicated to providing a trusted, independent, third party resource to all participants in the health care community – including patients, providers, payers, employers, government agencies, and public health professionals. The WPSC is a statewide, multi-stakeholder collaborative that was created in 2002 to promote shared learning and best practice dissemination around patient safety priorities such as transparency and communication. By having CRP Certification at the Foundation, WPSC is best equipped to aggregate de-identified information on the response to medical injuries and disseminate it statewide so all healthcare providers can benefit from the patient safety lessons learned.

 

How will applicants submit an application?

Currently, the application must be submitted in hard copy to the WPSC at crp@qualityhealth.org. Soon, CRP Certification applications will be submitted through an online application system on this website. Applicants will have the ability to input data and upload supporting documents.

 

Will applications include identifying information e.g. hospital or clinician name?

Applicants will be asked to supply the names of all involved clinicians and healthcare organizations on the application. Patient names will not be requested. Click here to read more about confidentiality protections on all CRP Certification materials, process, and work products.

 

APPLICATION QUESTIONS: 

Will applications include identifying information e.g. hospital or clinician name?

Applicants will be asked to supply the names of all involved clinicians and healthcare organizations on the application. Patient names will not be requested. All names will be removed from the application before the review.

When should applications be submitted for certification?

Applications should be submitted once the CRP process is complete.

 

What happens once a CRP Certification application is submitted?

Submitted applications will be received by the WPSC CRP Certification Program.  The applications will be reviewed by the WPSC Program Coordinator who will scan the application for completeness. The Program Coordinator will then send an email to the applicant confirming receipt of the application and outlining the next steps in the review process.  The CRP event will be presented to members of the CRP Review Panel.  The Review Panel will decide whether to certify the event, to not certify the event, or to delay a decision until additional information can be provided by the applicant.